Full Job Description
Property Description:\u00a0<\/p>\n
Amara Cay Resort is a stunning oceanfront property located in the picturesque Florida Keys. As a job applicant, you will have the opportunity to join a team that is dedicated to providing memorable guest experiences in a tropical paradise. The resort features modern amenities, lush landscaping, and breathtaking ocean views, creating an idyllic work environment. With a range of positions available, including front desk, housekeeping, food and beverage, and more, there are opportunities for career growth and advancement. As a part of the Amara Cay team, you will have the chance to work in a dynamic, guest-centric environment, providing exceptional service to guests from all over the world. Join us in creating unforgettable moments for our guests and become a part of our enthusiastic team at Amara Cay Resort!<\/p>\n
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Overview:Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive.<\/p>\n
Summary:<\/p>\n
Provide exceptional customer service, creating a positive first impression for guests
Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency
Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy
Assist guests with recommendations and information about local attractions, dining options, and hotel amenities
Collaborate with other departments to ensure seamless guest experiences
Maintain a clean and organized front desk area
Handle cash and credit card transactions accurately
Demonstrate a strong attention to detail and a proactive approach to guest satisfaction
Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests’ stay. Apply now to become a Front Desk Agent and be part of a team committed to delivering exceptional service!<\/p>\n
Qualifications:Previous experience in a customer service role, preferably in a hotel or hospitality environment
Excellent communication and interpersonal skills
Previous cash handling experience required
Strong problem-solving abilities and the ability to remain calm under pressure
Proficiency in computer systems and knowledge of hotel property management software
Outstanding organizational and multitasking skills
Availability to work flexible schedules, including evenings, weekends, and holidays
High School diploma or equivalent
Benefits:Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners\u2019 mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company\u2019s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.<\/p>\n
In keeping with the company\u2019s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.<\/p>\n
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24\/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It\u2019s less of a job, more of a calling. It\u2019s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.<\/p>\n
EOE AA- Minorities\/Females\/Vet\/Disability\/Gender Identity\/Sexual Orientation<\/p>\n
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
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