Descrizione del lavoro:
\nHi, The following requirement is open with our client. Client: : TCS \/ Title : Oracle ERP Technical Consultant Location : Dallas, TX Duration : 12 Months
\nRelevant Experience (in Yrs.) : 12
\nH1b ,H1b-T,TN . visa- Passport number Mandatory Onsite Position Troubleshooting and Issue Resolution: Diagnosing technical issues reported by customers regarding Oracle ERP modules, including data errors, system crashes, configuration problems, and integration issues.
\nCustomer Interaction: Responding to business inquiries via email, and ticketing systems, clearly explaining complex technical concepts to non-technical users.
\nLog Analysis: Reviewing system logs and error messages to identify root causes of problems.
\nConfiguration Management: Assisting with configuration changes within Oracle ERP modules to address specific client requirements.
\nPatch Management: Applying updates and patches to Oracle ERP systems to resolve known bugs and security vulnerabilities.
\nKnowledge Base Management: Contributing to the internal knowledge base by documenting solutions to common issues and best practices.
\nEscalation Management: Identifying complex issues that require escalation to senior technical support engineers or development teams.
\nTraining and Support: Providing basic training to customers on Oracle ERP functionalities and usage. Required Skills: In-depth knowledge of Oracle ERP modules: Thorough understanding of core Oracle ERP Financial module
\nTechnical proficiency: Familiarity with Oracle database concepts, SQL queries, and related technologies.
\nTroubleshooting skills: Ability to diagnose technical issues systematically and identify root causes.
\nExcellent communication skills: Clear and concise communication to explain technical issues to non-technical users.<\/p>\n
Must Have Skills
\nOracle ERP modules
\nOracle ERP Financial module ((GL, AP, AR, FA)
\nOracle database concepts
\nSQL queries
\nLog Analysis & System Diagnostics<\/p>\n
Thanks and Regards, Rajya Lakshmi| Technical Recruiter ASCII Group, LLC Email: Phone: ) Employers have access to artificial intelligence language tools (\u201cAI\u201d) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity. Report this job
\nDice Id: 10117479
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