\uc694\uc57d<\/p>\n
This position is responsible for training and providing ongoing support to clients in relation to Salesforce.com. The ideal candidate will have experience working across multiple business units, ensuring seamless integration and effective use of Salesforce to meet client needs. Strong communication and problem-solving skills are essential to delivering exceptional support and driving successful outcomes.<\/p>\n
Position Responsibilities<\/p>\n
Gather client\u2019s business requirements and transform these into technical requirements for Salesforce design
\nLeverage Salesforce best practices to minimize the need for custom development
\nWrite technical documentation for clients outlining standard operating procedures
\nAccurately execute training modules with EBQ customers
\nAudit Salesforce and provide detailed plan to optimize configuration
\nIdentify and communicate project risks and issues in a timely manner
\nEffectively migrate and implement Salesforce for new organizations
\nWork with EBQ\u2019s customers to understand their unique business needs and then customize Salesforce to meet business requirements
\nDevelop relationships with clients and confidently demonstrate business process expertise when advising client executives and stakeholders
\nCreate and manage custom field and objects, flows, record types, data validation, page layouts, and third-party integrations
\nDevelop and create customized reports and dashboards based on client needs
\nManipulate data and import into Salesforce using various ETL tools
\nKeep abreast of new Salesforce features and functionality in order to provide recommendations for process improvements to EBQ\u2019s clients
\nEffectively manage task within EBQ\u2019s project management system
\nRetain and accurately apply the training and direction received from management
\nConsistently achieve or exceed monthly target(s) established by supervisor
\nAdhere to company policies and values
\nWork effectively in a collaborative work environment and professionally represent EBQ to clients
\nPerform other duties as assigned<\/p>\n
Minimum Qualifications<\/p>\n
Highly motivated and disciplined self-starter with excellent oral and written communication skills
\nUnderstanding of Salesforce best practices and data architecture
\nSalesforce Administrator Certification
\n1-2 years of Salesforce experience as an end-user or 6 months of experience as a Salesforce admin<\/p>\n
Strong customer service and organizational skills
\nUnderstanding of Agile and Scrum methodologies
\nWorking proficiency with Microsoft Excel
\nProcess-oriented
\nHigh attention to detail<\/p>\n
Proficiency in the following areas is desirable, but not required<\/p>\n
Online screen sharing tools such as RingCentral Meetings, WebEx, GoToMeeting, or Join.Me
\nKnowledge of SQL or SOQL
\nAdditional preferred Salesforce certifications: Advanced Administrator, Platform App Builder, Business Analyst, Sales Cloud Consultant, Service
\nCloud Consultant, Nonprofit Cloud Consultant, Experience Cloud Consultant, Marketing Cloud Consultant, or CPQ Specialist
\nBusiness analyst and\/or sales experience
\nExperience working with both SMB and Enterprise organizations
\nExperience working with Non-Profit organizations
\nUnderstand or experience in release management and software development lifecycle<\/p>\n
Physical Demands
\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.<\/p>\n
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Must be able to lift 15 pounds at times.<\/p>\n
EBQ is an equal opportunity employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development. No visa sponsorship is available for this position.<\/p>\n
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact 512-292-1110 for assistance.<\/p>","protected":false},"author":1,"featured_media":0,"template":"","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"pmpro_default_level":"","_promoted":"","_job_location":"Austin, TX","_application":"https:\/\/h1bvisajobs.com\/job\/tx-salesforce-administrator\/","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":"","_joinchat":[]},"job-types":[398],"class_list":{"0":"post-2775","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"pmpro-has-access","7":"job-type-h1-b"},"_links":{"self":[{"href":"https:\/\/kick-start.us\/ko\/wp-json\/wp\/v2\/job-listings\/2775","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kick-start.us\/ko\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/kick-start.us\/ko\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/kick-start.us\/ko\/wp-json\/wp\/v2\/users\/1"}],"wp:attachment":[{"href":"https:\/\/kick-start.us\/ko\/wp-json\/wp\/v2\/media?parent=2775"}],"wp:term":[{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/kick-start.us\/ko\/wp-json\/wp\/v2\/job-types?post=2775"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}