Descri\u00e7\u00e3o completa do trabalho
Sobre o Resolve AI
Software maintenance and production troubleshooting have become a massive tax of engineering velocity. Resolve AI is solving this by building a transformative, truly autonomous AI Production Engineer that investigates and fixes complex system issues end-to-end.
Nossos fundadores (Spiros Xanthos e Mayank Agarwal) s\u00e3o os principais criadores do OpenTelemetry e lideraram o Splunk Observability. Eles tiveram duas sa\u00eddas bem-sucedidas para a Splunk e a VMware.
We\u2019ve raised over $150M from top-tier investors including Lightspeed, Greylock, Unusual Ventures, and individual backers such as Jeff Dean (Chief Scientist, Google DeepMind), Thomas Dohmke (CEO, GitHub), Matt Garman (CEO, AWS), Reid Hoffman (Founder, LinkedIn), and Fei-Fei Li (Professor, Stanford).
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The Role
We’re hiring\u00a0AI Agent Engineers: people who combine strong engineering fundamentals, AI-native thinking, and a relentless focus on customer outcomes. You won’t just ship features. You’ll own the full arc from understanding a customer’s problem in production to delivering a solution that measurably improves their experience.
The best software engineers have always spent more time figuring out\u00a0what\u00a0to build than writing the code itself. With tools like Claude Code and Cursor accelerating code authorship at an unprecedented pace, that ratio is shifting even further, and we think that’s a good thing.
This isn’t a rebrand of the traditional software engineering role. It’s a recognition that the highest-leverage engineering work today lives at the intersection of deep technical execution, customer empathy, and rigorous evaluation of what’s actually working.
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O que voc\u00ea far\u00e1
Own customer outcomes end to end.\u00a0Work directly with customers, design partners, and internal stakeholders to define technical scope, success criteria, and delivery milestones \u2014 then build and ship the solution yourself.
Build product capabilities that matter.\u00a0Design and implement features across the full stack, with a bias toward solving real problems observed in production environments rather than building in the abstract.
Integrate deeply with customer environments.\u00a0Work hands-on with cloud platforms, observability systems, CI\/CD pipelines, and incident response workflows to ensure our product fits seamlessly into how teams actually operate.
Diagnose and resolve complex issues.\u00a0Troubleshoot hard problems across customer deployments, turning support interactions into product insights and durable fixes.
Measure what matters.\u00a0Build evaluations and feedback loops that quantify customer value in a data-driven way, ensuring new capabilities are genuinely moving the needle \u2014 not just shipping.
Raise the engineering bar.\u00a0Write clean, maintainable, well-tested code. Lead design discussions and code reviews. Help shape both the technical direction of the product and the engineering culture of the team.
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O que estamos procurando
4+ years of industry experience building production software, with a strong background in backend or distributed systems
Strong fundamentals in system design, data structures, and building reliable software in high concurrency environments
Experience operating systems in production, including debugging failures, performance issues, and edge cases
Hands-on experience with cloud platforms (AWS preferred), Kubernetes, and modern infrastructure tooling
Familiarity with databases, messaging systems, and service-oriented architectures
Interest in AI-driven systems, with experience or curiosity around LLM-powered applications, reasoning systems, or autonomous workflows
A strong sense of ownership and comfort working in ambiguous problem spaces
Ability to communicate clearly across technical and non-technical audiences
A builder’s mindset. You enjoy shipping, iterating, and improving systems over time
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Por que participar do Resolve AI?
Cause um impacto real: Junte-se a uma equipe voltada para a miss\u00e3o de enfrentar desafios complexos que proporcionam resultados significativos para os clientes e revolucionam as opera\u00e7\u00f5es de engenharia.
Molde o futuro da Agentic AI: Ajude a construir a pr\u00f3xima fronteira em software empresarial e defina seu impacto transformador.
Seja dono do seu trabalho: Assuma a responsabilidade de ponta a ponta em sua fun\u00e7\u00e3o em um ambiente colaborativo e de alta confian\u00e7a.
Acelere sua carreira: Cres\u00e7a ao lado de l\u00edderes do setor em um ambiente de ritmo acelerado, adquirindo experi\u00eancia e oportunidades inestim\u00e1veis para impulsionar sua carreira a novos patamares.
Benef\u00edcios competitivos: Pacotes salariais competitivos com benef\u00edcios completos, incluindo:<\/p>\n
Seguro m\u00e9dico, odontol\u00f3gico e de vis\u00e3o abrangente
Ajuda de custo mensal para moradia
Folga remunerada flex\u00edvel (ilimitada)
Patroc\u00ednio de vistos e suporte \u00e0 imigra\u00e7\u00e3o
Plano 401(k)
Licen\u00e7a parental
Bolsa de benef\u00edcios t\u00e9cnicos discricion\u00e1rios
Almo\u00e7os e jantares di\u00e1rios no escrit\u00f3rio
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Somos um empregador que oferece oportunidades iguais. Todos os candidatos qualificados ser\u00e3o considerados para emprego sem levar em conta ra\u00e7a, cor, religi\u00e3o, nacionalidade, sexo, g\u00eanero, identidade de g\u00eanero, orienta\u00e7\u00e3o sexual, status de veterano protegido, defici\u00eancia, idade e outras caracter\u00edsticas protegidas por lei.
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