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At Ford, you\u2019ll work on ideas that matter, alongside passionate people who want to make a global impact. Together, we\u2019re shaping the next era of transportation\u2014grounded in purpose, driven by progress. Make your move.<\/p>\n
Job Type: Full time
Work Type: Hybrid<\/p>\n
Job ID
61802<\/p>\n
We made history and now we work to transform the future \u2013 for our customers, our communities and our families. You’ll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.<\/p>\n
Enterprise Technology plays a critical part in shaping the future of mobility. If you\u2019re looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people\u2019s lives, this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are.<\/p>\n
We are seeking a highly motivated Oracle Product Manager with a Bachelor\u2019s degree and over 8 years of experience in Oracle HCM Cloud\u2014including at least 3 years in a leadership capacity\u2014to spearhead our Global Human Resources (Core HR) application support team. In this pivotal role, you will demonstrate comprehensive knowledge of managing a large-scale SaaS platform, overseeing the stability, performance, and continuous improvement of modules such as Absence Management, Benefits, and Workforce Structures across more than 20 countries. As a hands-on technical expert, you will code complex business rules for unions, non-unions, hourly, and salaried staff, while coordinating effectively across at least 15 diverse cross-functional teams to solve intricate challenges for a wide array of global customers. Tasked with driving a high-performance Agile environment, you will manage the end-to-end support lifecycle\u2014including incident resolution, quarterly releases, and proactive maintenance\u2014while utilizing data-driven metrics and KPIs to ensure adherence to strict SLAs. Your technical proficiency must include Oracle integration tools like HDL, HSDL, BI Publisher, and SQL, alongside a proven track record of implementing automated testing via TOSCA to enhance system reliability. Furthermore, you will navigate complex downstream integrations and payroll processes, lead the adoption of innovation such as Redwood deployment and Agentic AI, and ensure rigorous compliance with Cybersecurity, SOX, and GDPR standards. By partnering closely with business Product Owners and managing vendor relationships with Oracle Support, you will foster a culture of excellence and deliver sophisticated technical solutions that support a diverse and evolving global enterprise.<\/p>\n
Lead, mentor, and manage a team of Oracle HCM application support specialists, fostering a culture of excellence, continuous learning, and customer service.
Proven ability to coordinate effectively across at least 15 diverse cross-functional teams.
A hands-on technical expert with demonstrated experience in coding complex business rules, including those pertaining to unions, non-unions, hourly, salaried, and new entity\/plant configurations.
Possesses a broad understanding of overall Human Resources principles with deep technical expertise in the HCM Core module.
Navigates and manages complex global HR processes spanning over 20 countries.
Oversee the day-to-day operations of Oracle HCM Core HR application support, ensuring timely resolution of incidents, service requests, and problem tickets in adherence to SLAs.
Act as the primary technical escalation point for complex issues related to Oracle HCM Core HR, Absence Management, Benefits, Workforce Structures, and other HR modules.
Collaborate closely with functional HR teams, global business stakeholders, and IT development teams to understand business requirements, translate them into technical solutions, and ensure seamless integration and functionality.
Manage and prioritize the backlog of support tickets, enhancements, and maintenance activities.
Drive proactive system health checks, performance monitoring, and preventative maintenance activities to ensure optimal system performance and stability.
Oversee the application of Oracle patches, upgrades, and quarterly releases, ensuring thorough testing and minimal disruption to business operations.
Thrives in high-performance team environments, delivering quick turnarounds and applying Agile methodologies effectively.
Lead project planning and execution for new Oracle HCM functionalities, integrations, or system enhancements, providing technical guidance and support.
Implement and refine support processes, tools, and methodologies to improve efficiency and effectiveness.
Manage vendor relationships with Oracle Support and other third-party providers as needed.
Apply and enforce an Agile mindset
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Qualifica\u00e7\u00f5es m\u00ednimas:<\/p>\n
Bachelor’s Degree in Computer Science, Information Systems, or a related field
8+ years of experience in Oracle HCM Cloud application support, with a strong focus on Global HR modules.
3+ years of experience in a technical leadership or management role, leading an application support team.
Demonstrated experience working with business partners and suppliers
Deep technical understanding of Oracle HCM Cloud architecture, data models, and configurations for Core HR, Absence, Benefits, and Workforce Structures.
Proven experience with Oracle HCM integration tools (e.g., HDL, HSDL, BI Publisher, Web Services\/APIs).
Strong working knowledge of JIRA and practical experience with TOSCA for test automation.
Strong analytical and problem-solving skills, with the ability to diagnose and resolve complex technical issues.
Demonstrates excellent communication skills, capable of articulating technical challenges and complexities clearly to both business stakeholders and IT leadership.
Strong understanding of Cybersecurity, Sarbanes-Oxley (SOX), GDPR regulations, IT controls, and extensive experience involving audits.
Experience with Redwood deployment, Agentic AI, AI Agents and support.
Familiarity with SQL for data analysis and troubleshooting within Oracle databases.
Strong knowledge of Ford downstream integrations and payroll.
Qualifica\u00e7\u00f5es preferenciais:<\/p>\n
Oracle Cloud certifications in HCM Global Human Resources.
Past experience with HCM US Payroll, Time and Absence and Recruiting modules
Experience in a global enterprise environment with complex HR processes.
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Talvez voc\u00ea n\u00e3o marque todas as op\u00e7\u00f5es, ou sua experi\u00eancia pode ser um pouco diferente do que descrevemos, mas se voc\u00ea acha que pode agregar valor \u00e0 Ford Motor Company, n\u00f3s o incentivamos a se candidatar!<\/p>\n
Como uma empresa global estabelecida, oferecemos o benef\u00edcio da escolha. Voc\u00ea pode escolher como ser\u00e1 o seu futuro na Ford: sua hist\u00f3ria se estender\u00e1 por todo o mundo ou o manter\u00e1 perto de casa? Sua carreira ser\u00e1 um mergulho profundo no que voc\u00ea ama ou uma s\u00e9rie de novas equipes e novas habilidades? Voc\u00ea ser\u00e1 um l\u00edder, um agente de mudan\u00e7as, um especialista t\u00e9cnico, um construtor de cultura... ou todas as op\u00e7\u00f5es acima? Independentemente da sua escolha, oferecemos uma vida profissional que funciona para voc\u00ea, incluindo:
Cobertura m\u00e9dica, odontol\u00f3gica, oftalmol\u00f3gica e de medicamentos prescritos imediata
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more
Benef\u00edcios de constru\u00e7\u00e3o de fam\u00edlia, incluindo reembolso de despesas com ado\u00e7\u00e3o e barriga de aluguel, tratamentos de fertilidade e muito mais
Programa de desconto em ve\u00edculos para funcion\u00e1rios e familiares e loca\u00e7\u00f5es para a ger\u00eancia
Assist\u00eancia para pagamento de mensalidades
Grupos de recursos de funcion\u00e1rios estabelecidos e ativos
Tempo livre remunerado para servi\u00e7os comunit\u00e1rios individuais e em equipe
Uma programa\u00e7\u00e3o generosa de feriados pagos, incluindo a semana entre o Natal e o Ano Novo
Folga remunerada e a op\u00e7\u00e3o de adquirir f\u00e9rias adicionais.
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This position is leadership level 6 and ranges from $132,800-$250,800.
Final determination of salary grade will be based on candidate’s skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.
For more information on salary and benefits, click here: https:\/\/fordcareers.co\/LL6
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O patroc\u00ednio de visto est\u00e1 dispon\u00edvel para essa posi\u00e7\u00e3o.
Domestic relocation is not available for this position.
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Os candidatos a cargos na Ford Motor Company devem estar legalmente autorizados a trabalhar nos Estados Unidos. A verifica\u00e7\u00e3o da elegibilidade para o emprego ser\u00e1 exigida no momento da contrata\u00e7\u00e3o.
Somos um empregador de oportunidades iguais. Todos os candidatos qualificados ser\u00e3o considerados para emprego independentemente de ra\u00e7a, religi\u00e3o, cor, idade, sexo, nacionalidade, orienta\u00e7\u00e3o sexual, identidade de g\u00eanero, status de defici\u00eancia ou status de veterano protegido. Nos Estados Unidos, se voc\u00ea precisar de uma acomoda\u00e7\u00e3o razo\u00e1vel para o processo de inscri\u00e7\u00e3o on-line devido a uma defici\u00eancia, ligue para 1-888-336-0660.
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This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week.
#LI-Hybrid
#LI-PW1
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