Localiza\u00e7\u00e3o<\/p>\n
Omni Atlanta Hotel at Centennial Park<\/p>\n
O conforto luxuoso se une ao estilo puro no elegante Omni Hotel at Centennial Park, de quatro diamantes. Localizado no cora\u00e7\u00e3o do centro de Atlanta, no movimentado Centennial Park District, este hotel de luxo oferece vistas do espetacular horizonte do centro da cidade ou do pitoresco Centennial Olympic Park. O Omni Atlanta Hotel at Centennial Park est\u00e1 conectado \u00e0 Philips Arena e ao Georgia World Congress Center, e \u00e9 o hotel mais pr\u00f3ximo do Mercedes-Benz Stadium.<\/p>\n
Os associados do Omni Atlanta desfrutam de um ambiente de trabalho din\u00e2mico e estimulante, treinamento e orienta\u00e7\u00e3o abrangentes, al\u00e9m do orgulho de trabalhar para uma empresa com reputa\u00e7\u00e3o de servi\u00e7o excepcional. N\u00f3s incorporamos uma cultura de respeito, gratid\u00e3o e capacita\u00e7\u00e3o todos os dias. Se voc\u00ea \u00e9 uma pessoa amig\u00e1vel e motivada, com paix\u00e3o por servir aos outros, o Omni Hotel at Centennial Park pode ser o seu par perfeito.<\/p>\n
Descri\u00e7\u00e3o do cargo<\/p>\n
Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest\u2019s stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams.<\/p>\n
Responsabilidades<\/p>\n
Process guest check-ins and check-outs according to Omni\u2019s Moments of Service and Standard Operating Procedures
\nEmpathetically listen to guest inquiries and provide appropriate responses
\nSet up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)
\nBlock rooms in the computer and follow through on designated requirements
\nPre-register designated guests and prepare key packets
\nCommunicate pertinent guest information to designated departments\/personnel (i.e., special requests, amenity delivery)
\nMaintain confidentiality of all guests and hotel information
\nEmploy attention to detail in order to ensure security of guest room access.
\nUnderstand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments
\nMaintain guest history files on all guests
\nAccommodate room changes expediently
\nDocument all guest requests, complaints or problems immediately and notify designated department\/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction
\nIssue safe deposit boxes to guests and ensure security of key
\nMonitor, send and distribute guest faxes
\nGenerate, print and distribute daily and weekly reports
\nResolve discrepancies on the room status report with Housekeeping
\nMaintain complete knowledge at all times of all hotel features\/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions.<\/p>\n
Qualifica\u00e7\u00f5es<\/p>\n
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone
\nAbility to accurately and efficiently input information into computer systems
\nAbility to work cohesively with co-workers both within and outside of your department
\nAbility to compute accurate mathematical calculations
\nAbility to think clearly, quickly and make concise decisions
\nAbility to prioritize, organize and follow up
\nAbility to work well under pressure, dealing with many arrivals and departures within a short period of time
\nPrevious customer service experience
\nPrevious hotel front desk experience is strongly preferred
\nPrevious cashiering experience is preferred
\nFluency in a foreign language is preferred
\nPrevious guest relations training is preferred
\nAbility to work AM\/PM, weekends, and holidays<\/p>\n
O Omni Hotels & Resorts \u00e9 um empregador que oferece igualdade de oportunidades\/AA\/Disability\/Veteran. O p\u00f4ster EEO is the Law e seu suplemento est\u00e3o dispon\u00edveis nos links a seguir: EEOC is the Law Poster e o link a seguir \u00e9 a declara\u00e7\u00e3o de pol\u00edtica de n\u00e3o-discrimina\u00e7\u00e3o de transpar\u00eancia salarial do OFCCP<\/p>\n
Se voc\u00ea estiver interessado em se candidatar a um emprego na Omni Hotels & Resorts e precisar de assist\u00eancia especial para se candidatar a uma vaga publicada, envie um e-mail para applicationassistance@omnihotels.com .<\/p>","protected":false},"author":1,"featured_media":0,"template":"","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"pmpro_default_level":"","_promoted":"","_job_location":"Atlanta, GA","_application":"https:\/\/www.linkedin.com\/jobs\/view\/4253325997\/?alternateChannel=search&eBP=NOT_ELIGIBLE_FOR_CHARGING&refId=Tl3xjmMh4KElYuSZTsbjMg%3D%3D&trackingId=Ol1kOuUMKl9vK1c4V1lR%2BQ%3D%3D","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":"","_joinchat":[]},"job-types":[390],"class_list":{"0":"post-2737","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"pmpro-has-access","7":"job-type-j1"},"_links":{"self":[{"href":"https:\/\/kick-start.us\/pt-br\/wp-json\/wp\/v2\/job-listings\/2737","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kick-start.us\/pt-br\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/kick-start.us\/pt-br\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/kick-start.us\/pt-br\/wp-json\/wp\/v2\/users\/1"}],"wp:attachment":[{"href":"https:\/\/kick-start.us\/pt-br\/wp-json\/wp\/v2\/media?parent=2737"}],"wp:term":[{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/kick-start.us\/pt-br\/wp-json\/wp\/v2\/job-types?post=2737"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}